Nick and his wife are waiting for the estimator.
Nick (said estimator) shows up right on time. They go over the plans and he gives them an estimate, which they readily accept. The couple hands over the deposit and are officially on the schedule.
They soon receive an email with the week their project will start. As the project nears, they get another one with their start date. It also has some information about who their project manager is, including a nice picture and short biography.
Nick and his wife eagerly await for the start day to arrive…