Painting A Brick Exterior In Scio Township A Gorgeous Gray
Crafting A New Look By Painting A Brick Exterior For A Home In Scio Township, Michigan
Painting a brick exterior can create a brand new look for almost any home. Kathy and her husband have been living in Scio Township, Michigan for 20 years and their home’s exterior still looks the same. But not for long. They are looking to find a painting contractor who can follow their plan for crafting a new look for their home.
While this is an actual project, the clients in this post are not real or meant to represent anyone. Our team members are real, as is the client process, though the conversations are not.
“Gary, how long has our house looked the same from the outside?”
Kathy sees Gary look up from the morning paper, frowning as he tries to remember. “Jeez, it’s been the same for 20-odd years now, hasn’t it? Why do you ask,” Gary questions, lowering his newspaper.
“I’ve been giving it some thought and I think we should paint our brick exterior a new color,” Kathy begins. “We’ve been driving up to the same home for over 20 years and I think it’s overdue for a change.”
Kathy waits as Gary considers her opinion.
“You know what,” he says thoughtfully, “you’re exactly right. It is time for a change. Let’s have Tribble Painting paint our brick exterior, they’ve done awesome work for us in the past.”
“Great!” Kathy cries out in excitement. “I’ll call them right away for an estimate.” She whips out her phone, goes to Tribble’s website and calls the number at the top of the page.
The phone rings until it is interrupted with…
Calling Tribble Painting & Getting An Estimate
“Hi, this is Ashley with Tribble Painting, how may I help you today?”
“Hi Ashley, this is Kathy Namehere calling again about a new project we’d like you to do for us,” Kathy responds. She and Ashely talk about their project and end up scheduling an estimate.
“Awesome! Nick will be there to give you an estimate at your scheduled time. Is there anything else I can do for you?” Ashley asks politely. “That is perfect, thank you, dear!” Kathy answers warmly.
They both hang up the phone and Kathy waits for the day of the estimate to arrive…
Kathy opens up the door to see Nick with a smile on his face at 8 AM sharp.
She can’t help but smile back as she welcomes him inside. They and Gary talk for a couple of minutes before Nick starts walking around and examining their home exterior. He eventually gives them an estimate which, after a short discussion, they accept.
They give Nick a deposit, after which he leaves to go to his next estimate. Kathy calls Tribble Painting again and talks to Jeanette about getting on the schedule.
“Wonderful Kathy, you are now on the schedule for painting a brick exterior. You’ll be getting an email with your start week and as that week approaches you’ll get an email with your start day and some info about your project manager, ok?” Jeanette explains.
“I can’t wait!” Kathy says with excitement. “What’s included in the info again?” Jeanette replies “You’ll get a picture and a short bio about them so you can know them a little before they come to your home.”
“Oh, yes, that’s right. I hope it’s Rob again, we really enjoyed working with him.” “I’ll see what I can do,” Jeanette warmly responds. They say their goodbyes and hang up, with Kathy and Gary waiting for Tribble to paint their brick exterior.
Meeting The Project Manager & A Pre-Job Walkthrough
“I’m impressed already and all they’ve done is shown up on time,” Kathy thinks.
She remembers it being like this the other times Tribble Painting has done work for them. The guy doing the most talking and pointing ends up walking towards her and Gary.
“Rob, it’s you!” Rob smiles, saying “Yes, it’s me! Whoo!” Kathy smiles back, thinking “I’ll have to thank Jeanette for pulling whatever strings and getting Rob on our project again.”
All 3 catch up for a couple of minutes before Rob takes them on a pre-job walkthrough. He goes over the plan again to make sure everyone is on the same page about what is going to be done. After explaining the process a little, Rob asks “Are there any questions, comments, or concerns?”
Kathy and Gary reply “No” in unison. “Well please excuse me while I go help my team set up and start painting a brick exterior,” Rob says politely. He goes off while Kathy and Gary head about their day like normal.
Painting A Brick Exterior In Scio Township
“Hm-hm-hmhmhm-hm-HM” hums a team member in time to the classical music dancing in the air.
The music is helping the process to go more smoothly and the day to go by faster because the team better focuses on preparing the house for painting in time with the music.
The Tribble team starts by washing the bricks. Dust, dirt, and other particles make it harder for the paint to stick, which can result in early damage to the paint (meaning another paint job). Once it’s nice and clean, they start masking off the areas of the house Kathy doesn’t want them to paint. This takes the majority of the time.
But once it’s done, the painting team applies 2 coats of gorgeous gray acrylic paint to the brick exterior. After that’s all done, the team cleans up the area as Rob goes to give Kathy and Gary a post-job walkthrough.
“I’m glad to hear that,” Rob says with a short laugh. “Wow, I mean, it’s one thing to pick out the color and imagine what it looks like, but seeing it is so much better,” Kathy gushes.
“Now,” Rob begins with a serious tone to his voice, “you have my personal cell phone number in case something happens. Please don’t hesitate to call me with any questions or concerns you have, like if you think the paint is coming off the walls. I want to make sure you’re happy.”
“No problem,” Kathy hears Gary say as they shake hands. She shakes hands and says goodbye, then turns back around to take in their newly painted brick exterior.