The estimator arrives right on time. He introduces himself as Todd Tribble.
“Hey hey! Welcome to our home, Todd!” Jan says welcomingly. “I know you probably get this a lot, but are you the owner? The last name…”
“You got me,” Todd says with a laugh. “I like to stay active in multiple parts of the business and giving estimates is one of them. I’m also a people-person so I enjoy doing this.”
Todd and the couple walk around the house, going over the plan, asking questions (like what exterior colors are popular), and getting a feel for each other. Jan can tell Todd knows how to paint aluminum siding.
At the end of the estimate, Todd tells them what Tribble Painting would ask for the amount of work.
“Wow, I wasn’t expecting that kind of number,” Jan utters in surprise. Kelly agrees, so they thank Todd and tell him they need to think it over. “Of course, take your time and have a pleasant day,” he responds.
1 week later…
“Hi, this is Ashley with Tribble Painting. How may I help you today?”
“Hi Ashley, it’s Jan. We’ve decided to move forward and have Tribble Painting paint our aluminum siding.”
Ashley puts them through to Jeanette, who talks with them about collecting the deposit and getting them on the schedule.
Jan hangs up the phone, turning to Kelly in excitement, “It’s finally happening! Soon, our house is going to be beautiful again and a new color.”